Real-World Applicationsmedium
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At a coffee shop drive-thru, customers arrive at an average rate of 1515 cars per hour, and the service rate is 2020 cars per hour. Under the M/M/1 queuing model, the average number of cars in the system is L=λμλL = \frac{\lambda}{\mu - \lambda}. What is the average number of cars in the queue waiting (excluding the car being served), given by Lq=LλμL_q = L - \frac{\lambda}{\mu}?